Omnichannel: building and implementing a seamless communication process
We will build and implement a process of continuous and seamless brand communication with the client.
We will combine disparate communication channels into a single interaction system: website, mobile application, mailings, telephony, bonus program, personal accounts, advertising, offline channels and cash desks.
We will develop software solutions and the necessary layers for the transition to omnichannel communication.
We will introduce systems for collecting and processing client data.
Let's implement Big Data.