A custom BPM system for IT infrastructure management has been implemented for the Kolomna plant (Transmashholding JSC).
The BPM system was developed jointly with the IT department of the Kolomna plant and includes all the necessary functionality for managing the IT infrastructure of the enterprise.
The development of a BPM system and internal functionality is based on a project technical assignment, with detailing and visualization of each process.
Features of the BPM system
- Increased security requirements and compliance with all necessary corporate and international software development standards.
- The BPM system allows not only complete control of the entire infrastructure, but also interact with the employees of the enterprise.
- The system implements a scenario for submitting applications and generating requests to the IT department from the company's employees.
- For the management and employees of the IT department, a system of visual monitoring and complex filtering was installed for any necessary parameter, process or appeal.
- The system allows you to find errors and give feedback on the problem.
- A system of alerts and notifications of enterprise employees about IT processes, innovations, integrations and stops has been installed.
- BPM allows you to track the consistency of equipment problems and make decisions on replacement.
- The functionality of the BPM system allows you to integrate the Internet of Things and create a digital twin for any enterprise object.
- BPM-system allows you to connect any necessary software and IT-process.
- The company's management is given access to reporting and downloading the IT department, as well as to the work of each individual employee of the department.
- Simple and intuitive interface.
Other materials and system interface were not disclosed in connection with the NDA.
The system is based on the MegaDesk platform.
