Development of automation in COVID-19

It's no secret that COVID-19 has made adjustments to the business plans of companies and brands around the world. Today, there is practically no one whose work has not been adjusted for the coronavirus.

Companies were forced to use all their internal resources and somehow fit into the global survival trend. Almost everyone suffered losses, many suspended their activities, and someone still closed.

Following the principle that the one who adapts the fastest survives, when analyzing markets, one can notice that quick and less painful adaptation during the period of restrictions occurred in those companies that paid sufficient attention to IT infrastructure and online communications.

During the pandemic, we have personally experienced an increased demand for automation, the development of remote and online communication.

Those brands and companies that put off automating their business until the last minute turned out to be absolutely unprepared to work in a pandemic, and therefore created an increased demand for developer services.

Over the past 2 years, we have managed to help many companies and, based on this, generate a small report on projects:

 

Production

The manufacturing segment, in our opinion, is not the most dynamic industry for changes, but during the pandemic, our partners were able to work quickly enough and provided all the necessary materials to automate their own business processes.

Made:

  • Implementation and development of 1C accounting systems;
  • Implementation of CRM and BPM;
  • Monitoring;
  • Development of B2B portals for partners and dealers;
  • Implementation of IT infrastructure.


HoReCa

This thesis sounds strange, but we can say that one of the most prepared for the pandemic, in terms of online ordering, was restaurant chains.

The density of the market before the pandemic forced food service representatives to constantly look for new distribution channels in order to attract guests and increase the percentage of delivery even before the lockdown began.

The food market suffered a significant loss, but still, some players were able to hold out due to delivery and internal resources.

Made:

  • Websites;
  • Personal accounts;
  • Bonus systems;
  • Automation of own delivery;
  • Advertising.

 

E-commerce

Made:

  • Website development;
  • Refinement of functional modules on websites and electronic platforms;
  • Implementation of marketing systems;
  • Integration of external marketing services into E-Commerce;
  • Pairing web-projects with 1C;
  • Development of layers between SAP and 1C;
  • Development and implementation of analytics systems;
  • Advertising.

 

Franchising

In franchising activities, we can note the introduction of systems for automating remote work, based on our finished products.

Made:

  • HelpDesk;
  • Project control;
  • Learning systems;
  • Websites;
  • Advertising.
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